Life events drive usage.

Yellow Pages satisfy a need, not an interest group. And unlike other media, directory usage is driven by major life events instead of entertainment or proximity. When people buy or sell their homes, marry, move to a new town, send their kids to college, retire... that's when they use Yellow Pages more than ever!

What are the major life events that drive 70% to 80% of Yellow Pages usage?

Event (Expected/Anticipated)

Yellow Page Usage Increases

Youngest Son Gets Married 252%
Oldest Child Enters School 240%
Second Child is Born 218%
Change Jobs - Lower Level/Pay 212%
First Time Financial Investment 211%
Separated / Divorced 208%
Get Married 206%
Collect from Pension/Savings/Stock Plan 202%
Youngest Child Leaves Home 200%

These life events trigger needs, and consumers look to the Yellow Pages for information about businesses that can satisfy those needs. They are ready-to-buy, trust advertising and are looking for information to help in their shopping decisions.

Perhaps more than most advertisers realize, for life-event-driven consumers, the Yellow Pages play a significant role in product and brand selection. A Yellow Pages directory is more than a "look-up" medium, it's a "shopping – and frequently a "buying" – guide" for a large number of users.